Order Cancellation
You can cancel your order at any time before it is shipped. If you’ve already paid for your order and need to make changes or cancel it, please contact us within 1 hours of purchase.
Refunds
Your satisfaction is our top priority, and we want you to shop with confidence. We proudly offer a satisfaction guarantee to ensure you receive your item on time and as described.
We provide the following guarantees to all our customers:
- Full Refund: If you do not receive your order.
- Full Refund: If your order does not arrive within the guaranteed time (45 business days, excluding 2-5 business days for processing).
- Full or Partial Refund: If the item is not as described.
Refund Exceptions
Please note that full refunds are not available under the following circumstances:
- If your order does not arrive due to factors within your control (e.g., providing an incorrect shipping address).
- If your order does not arrive due to exceptional circumstances outside our control (e.g., customs delays, natural disasters).
Easy Returns
All our products are backed by a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it for a replacement or refund. No questions asked! Please note that the return shipping cost will be at your expense.
To initiate a return, please contact us first so we can guide you through the process. We are committed to finding the best solution for you.
Please do not send your purchase back without authorization from us.